During June 2025, Flight Providers continued our commitment to digital accessibility by implementing significant improvements to our website. This report details the accessibility enhancements made, testing performed, and our current compliance status with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
We've significantly improved the navigation experience for users with disabilities:
- Keyboard Navigation: Enhanced tab order and focus management throughout the site
- Skip Links: Added "Skip to main content" links for screen reader users
- Mobile Menu: Improved accessibility of the mobile navigation menu with proper ARIA attributes
Several visual improvements were made to enhance readability and usability:
- Color Contrast: All text now meets or exceeds WCAG AA color contrast requirements (4.5:1 for normal text, 3:1 for large text)
- Focus Indicators: Added clear, visible focus indicators for all interactive elements
- Typography: Improved text spacing and sizing for better readability
Our contact forms and booking forms now include:
- ARIA Labels: Descriptive labels for all form fields
- Error Handling: Clear, accessible error messages
- Required Field Indicators: Proper marking of required fields
- Input Validation: Real-time, accessible form validation
- axe-core: Ran comprehensive automated accessibility scans
- Lighthouse: Regular accessibility audits with perfect scores
- WAVE: Web accessibility evaluation tool testing
- Screen Readers: Tested with NVDA, JAWS, and VoiceOver
- Keyboard Navigation: Complete keyboard-only navigation testing
- User Testing: Sessions with users who rely on assistive technologies
- iOS VoiceOver: Testing on iPhone and iPad
- Android TalkBack: Testing on various Android devices
- Voice Control: Testing with voice navigation software
We've made significant progress toward WCAG 2.1 Level AA standards across our website. Our key improvement areas include:
- Perceivable: Enhanced color contrast, alternative text, and visual accessibility
- Operable: Improved keyboard navigation and interactive element accessibility
- Understandable: Clearer form labels, error messages, and content structure
- Robust: Better markup structure and assistive technology compatibility
We continue to monitor our accessibility through:
- Monthly Audits: Comprehensive accessibility reviews
- User Feedback: Open channels for accessibility feedback
- Staff Training: Regular training for our development team
- Third-Party Reviews: External accessibility consultations
As we continue to improve our accessibility, we plan to focus on:
- Enhanced video accessibility with captions and transcripts
- Further improvements to our booking process accessibility
- Implementation of additional ARIA landmarks
- Continued user testing with our accessibility consultant
If you encounter any accessibility barriers while using our website, please don't hesitate to contact us:
This report was prepared by the Flight Providers Digital Accessibility Team in collaboration with our accessibility consultant.